Support

Need a hand with Clear Balance?

Whether you have a question, want to report a problem, or need help with Premium access, this is the best place to start.

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Contact

For support queries, bug reports, or general questions, contact:

Email [email protected]

Helpful information to include

your device model and Android version
the version of Clear Balance you are using
what happened and what you expected to happen
any steps that reproduce the issue
screenshots if they help explain the problem

Premium help

If your issue relates to Premium access, restores, billing, or subscription status, include the platform used for purchase and any relevant details from your store account.

Read Subscription Terms

FAQ

A few quick answers

Simple answers to a few common support questions.

Does Clear Balance make payments for me?

No. Clear Balance is a debt tracking and planning app. It does not make payments or contact creditors on your behalf.

How do I cancel Premium?

Premium subscriptions are managed through the platform used for purchase, such as Google Play. Deleting the app does not itself cancel a subscription.

Where is my debt data stored?

Clear Balance is designed to keep your financial and app data stored locally on your device.

How do I report a bug?

Email [email protected] with a description of the issue and any screenshots or steps that help reproduce it.