Support

Need help with Clear Balance?

For app questions, bug reports, or Premium issues, the support page keeps everything in one place.

Email support

Contact

For support queries, bug reports, or general questions, email:

Email [email protected]

Helpful information to include

  • your device model and operating system version
  • the version of Clear Balance you are using
  • what happened and what you expected to happen
  • the steps that reproduce the issue
  • screenshots if they help explain the problem

Premium help

If your issue relates to Premium access, restores, billing, or subscription status, include the platform used for purchase and any useful store details.

Read Subscription Terms
FAQ

Quick answers to common questions

A few of the basics, without the runaround.

Does Clear Balance make payments for me?

No. Clear Balance is a debt tracking and planning app. It does not make payments or contact creditors on a user’s behalf.

How do I cancel Premium?

Premium subscriptions are managed through the platform used for purchase, such as Google Play or the App Store where applicable. Deleting the app does not cancel a subscription by itself.

Where is debt data stored?

Clear Balance is designed to keep debt and app data stored locally on the user’s device.

How do I report a bug?

Email [email protected] with a description of the issue, the steps to reproduce it, and screenshots if they help.